May 15, 2021

Encore Medical Education, LLC (referred to in this policy as “we”, “our”, and “us”) maintains this website (the “Site”). We respect the privacy of those who use this Site (“user” or “you”). In order to comply with data privacy protection laws in the European Union (the “GDPR”) as well as statutes in California and in the United States generally, we have written this Privacy Policy which explains exactly how we use the personal data we collect from you.

How do we collect your data?

If you visit the Site for any purpose, including viewing videos or information through or on the Site or you fill out an evaluation form of a medical education event you either attended in person or accessed through the internet, you will transfer certain personal data to us.

What data do we collect?

    We may, from time to time, collect information from you, including the following:

  • Personal Data

    Personal identification information, such as your name, address, email address, telephone number, and demographic information that you voluntarily give to us when you choose to access or exchange information on the Site. You are under no obligation to provide us with personal information of any kind, but your refusal to do so may prevent you from using certain features of the Site.

  • Derivative Data

    Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.

  • Financial Data

    Financial information, such as data related to a payment method (e.g. valid credit card number, card brand, expiration date) that we may collect if you purchase any services from us or through the Site. All financial information you may have provided online to a third party in order to access services on our Site are governed by that third party’s privacy policy. You are encouraged to review that third party’s privacy policy and contact them directly for responses to your questions regarding privacy of your financial data.

  • Data from Social Networks

    User information from social networking sites, such as Facebook, Google+, Instagram, Pinterest, Twitter, including your name, your social network username, location, gender, birth date, email address, profile picture, and public data for contacts, if we link the Site and you connect your account to such social networks. PLEASE NOTE: We do not currently link the Site to or obtain information from those social networks.

  • Mobile Device Data

    If you access the Site from a mobile device, device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device.

  • Third-Party Data

    Information from third parties, such as personal information or network contacts, if you connect your account to the third party and grant the Site permission to access this information.

  • Data from Surveys or Evaluations
  • Personal and other information you may provide to us, either on the Site or through a third party’s request that you respond to surveys or evaluations.

How will we use your data?

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Although at present we do not currently collect data for all of the uses listed below, we want to notify you that we may now or in future use information collected about you via the Site to:

  • Create and manage your account on the Site.
  • Deliver to you targeted advertising, newsletters, and other information regarding our services and products and information available from us or on the Site.
  • Email you regarding your account or the programs available to you from us or on the Site.
  • Enable user-to-user communications.
  • Fulfill and manage transactions related to the Site.
  • Generate an internally managed personal profile about you to make your future visits to the Site more personalized.
  • Increase the efficiency and operation of the Site.
  • Monitor and analyze usage and trends to improve your experience with the Site.
  • Notify you of updates to the Site.
  • Offer new products, services, mobile applications, and/or recommendations to you.
  • Perform other business activities as needed.
  • Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
  • Process payments and refunds.
  • Request feedback and contact you about your use of the Site.
  • Resolve disputes and troubleshoot problems.
  • Respond to product and customer service requests.
  • Send you a newsletter.

Do we disclose your information to others?

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

  • By Law or to Protect Rights

    If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.

  • To Third-Party Service Providers

    We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

  • For Marketing Communications

    With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.

  • For Interactions with Other Users

    If you interact with other users of the Site, those users may see your name, profile photo, and descriptions of your activity, including sending invitations to other users, chatting with other users, liking posts, following blogs.

  • Due to Your Online Postings

    When you post comments, contributions or other content to the Site, your posts may be viewed by all users and may be publicly distributed outside the Site in perpetuity.

  • To Our Affiliates

    We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include any of our subsidiaries, joint venture partners or other companies that we control or that are under common control with us.

  • To Our Business Partners

    We may share your information with our business partners to offer you certain products, services or promotions.

  • To Other Third Parties

    We may share your information with investors for the purpose of conducting general business analysis. We may also share your information with such third parties for marketing purposes, as permitted by law.

  • In Connection with Our Sale or Bankruptcy

    If we reorganize or sell all or a portion of our assets, undergo a merger, or are acquired by another entity, we may transfer your information to the successor entity. If we go out of business or enter bankruptcy, your information would be an asset transferred or acquired by a third party. You acknowledge that such transfers may occur and that the transferee may decline to honor commitments we made in this Privacy Policy.

How do third parties handle my data?

The Site may contain links to third-party websites and applications which we believe may be of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the Site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices (if any) of the third party responsible for that website, and should take those steps necessary to, in your discretion, protect the privacy of your information. We are not responsible for the content or privacy and security practices and policies of any third parties, including other sites, services or applications that may be linked to or from the Site. We are not responsible for the actions of third parties with whom you share personal or sensitive data, and we have no authority to manage or control third-party solicitations. If you no longer wish to receive correspondence, emails or other communications from third parties, you are responsible for contacting the third party directly.

How do we store your data?

We use reasonable precautions, including appropriate technical, administrative, and physical procedures, designed to protect your personal data from loss, misuse, or alteration. If we contract with other companies to provide us with services, we will require them likewise to use reasonable safeguards to protect your personal data. However, we are not responsible for any breach of security or for the actions of these parties. Due to the design of the internet and other factors outside our control, we cannot guarantee that communications between you and our servers will be free from unauthorized access by third parties. If there is a breach of security of which we become aware, we will do everything we can to minimize the breach and stop any use of information which may have been obtained. Our principal offices are in the United States, and we will not transfer your data to anyone outside of the United States other than to our employees who may be located elsewhere.

We will keep the information you provide to us for a period not exceeding five (5) years. Once this time period has expired, we will delete your data by using technological methods designed to destroy the information permanently.

PLEASE NOTE: While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

How do we get information from you when you browse the Site?

  • Cookies and Web Beacons

    We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. Cookies are files created by sites you visit. They make your online experience easier by saving browsing information. Most web browsers are set to accept cookies by default. You can set your browser to reject cookies or to notify you each time a cookie is tendered, permitting you to accept or decline cookies on an individual basis, but be aware that such action could affect the availability and functionality of the Site. For further information on cookies, including information on how to disable cookies on your browser, visit

    You may not decline web beacons, which are clear picture files used to keep track of your navigation through a single website or a series of websites. Web beacons also go by the name of web bugs and are normally used by websites that use third party traffic monitoring and tracking services. Web beacons might be used by the Site in connection with cookies to gain an understanding of how a website's users navigate through and process the content contained in that website.

  • Website Analytics

    We may partner with selected third-party vendors, such as Google Analytics and others, to allow tracking technologies and remarketing services on the Site through the use of both first-party and third-party cookies, to, among other things, analyze and track (in aggregate) your and other users’ use of the Site, determine the popularity of certain content, and better understand online activity. By accessing the Site, you consent to the collection and use of your information by Google Analytics or other similar third-party vendors. You are encouraged to review their privacy policy and contact them directly for responses to your questions. We do not transfer personal information to these third-party vendors. We will not associate any data we gather through these vendors with your personally identifiable data unless required to do so to cooperate with law enforcement or other governmental request or to comply with law. if you do not want any information to be collected and used by tracking technologies, you can visit the third-party vendor directly or make use of the Network Advertising Initiative Opt-Out Tool or Digital Advertising Alliance Opt-Out Tool.

    Please be aware that getting a new computer, installing a new browser, upgrading an existing browser, or erasing or otherwise altering your browser’s cookies files may also clear certain opt-out cookies, plug-ins, or settings.

What if I specify “Do Not Track” in my web browser?

Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Policy. For all the details, including how to turn on Do Not Track, visit

What are your data protection rights?

We want to be sure you are fully aware of all of your data protection rights. Because the European Union has enacted a regulation known as the GDPR to protect the collection of personal data from persons in the EU, we will give to you and all of those from whom we collect personal data the protections required by the GDPR. Those include:

  • The right to access –The right to ask us for copies of your personal data. We may charge you a small fee for this service.
  • The right to rectification –The right to request that we correct any information you believe to be inaccurate or incomplete.

    Under certain conditions, you may be entitled to the following:

  • The right to erasure –The right to request that we erase your personal data.
  • The right to restrict processing –The right to request that we restrict the processing of your personal data.
  • The right to object to processing – The right to object to our processing your personal data.
  • The right to data portability – The right to request that we transfer the data we have collected to another organization or directly to you.

    What rights do children have for protection of their data?

    We intend to comply with the U. S. Children's Online Privacy Protection Act (“COPPA”) of 1998. The primary goal of COPPA is to place parents in control over what information is collected from their young children online. The Rule was designed to protect children under age 13, while accounting for the dynamic nature of the Internet. Accordingly, we do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under 13 years of age, please contact us using the contact information provided below.

    How do you contact us to ask questions or to exercise your data protection rights?

    If you have questions or concerns about this policy, or you want to change the data you have provided to us or terminate your use of the Site, you may contact us through the information below. If you make a request to exercise one or more of your rights, we have one month from the date we receive it to respond to you.

    Here are the ways you may contact us:

  • By email:
  • In writing via mail or courier: Encore Medical Education, LLC Fran Grega, President and Data Protection Officer 1967 Cedardale Avenue Baton Rouge, LA 70808

    What is the effect of requesting that you remove my information from your databases?

    If you request that we terminate your account and/or remove your information from our active databases, we will comply as soon as practicable. However, some of your information may still be retained in our files to prevent fraud, troubleshoot problems, assist in any investigations, enforce our terms of use, and/or comply with legal requirements including subpoenas. If you no longer wish to receive correspondence, emails or other communications from third parties, you are responsible for contacting the third party directly.

    What if you are a resident of California?

    California has enacted a data privacy law to protect its citizens known as “CalOPPA”. CalOPPA requires commercial websites and online services to post a privacy policy such as this one, which states the information being collected and those individuals or companies with whom it is being shared. In accordance with CalOPPA, in addition to all of the other protections we have outlined in this Privacy Policy, we promise that users can visit the Site anonymously, and that we will add a link to this Privacy Policy, labeled to include the word “Privacy”, on the Site’s home page. California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

    If you are under 18 years of age, reside in California, and have a registered account with the Site, you have the right to request removal of unwanted data that you publicly post on the Site. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Site, but please be aware that the data may not be completely or comprehensively removed from our systems.

    If you are in the European Union, who is the supervisory authority to contact regarding your GDPR privacy rights?

    If you reside in a country within the European Union, should you wish to report a complaint about our Privacy Policy or feel that we have not addressed your concern in a satisfactory manner, you may contact the EU Information Commissioner’s Office for your particular country. These are listed at

    How will you know if our privacy policy changes?

    We keep this Privacy Policy under regular review, and we will place any updates on this Privacy Policy page on our website. You should access this page in order to determine the most up-to-date version. This Privacy Policy was last updated on May 15, 2021.

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